Orders & shipping

Track my order.

In-stock spools ship same day from Ogden, Utah. You’ll get a tracking email the moment a label is printed.

Where’s my tracking?

Check these first.

  1. 1. Your inbox. Search for Forgely — the tracking email will have Forgely in the subject or sender name. Check Promotions and Spam too.
  2. 2. Your order confirmation. The tracking link appears on the order receipt once the label is cut.
  3. 3. 24 hours of silence? Message us with your order number (from Forgely3d.com or ForgelyRoy.com) and we’ll reply the same business day.

Get tracking

Ask us to look up your order

Send your order number and we’ll pull the shipment status and tracking URL directly from our system.

Contact support →

Lost or late

Something didn’t arrive

Tracking says delivered but you don’t have it? Carrier stuck? We’ll sort it out.

Report an issue →
Need to change an address or cancel an order? Message us as fast as you can — once a label prints we can’t recall it, but we can usually help reroute. Contact support.